Customer Service

Customer Service

  1. Contact Methods

For any need, you can contact our customer service through the following channels:

By Email:

Via Chat:

  • Press the icon at the bottom right to start a conversation.
  • Available from 3:00pm to 7:30pm, Tuesday through Saturday.

Via Social:

  • Instagram: @mysunnyplanet.it
  • TikTok: @mysunnyplanet

By Post:

  • Via Vittorio Emanuele II 23, 33170 Pordenone (PN)
  1. Response Times

Our team is always ready to respond to your requests as quickly as possible. We invite you to consult the channels above to choose the one that is most convenient for you. Response times depend on the contact method, but we try to resolve all requests within 48 business hours.

  1. Personalized Assistance

Do you have a specific question or a special request? Do not hesitate to contact our customer service for dedicated support. We are always happy to help!